Terms of Service
Last Updated: Nov 27th 2024
Welcome to VantageJets! These Terms of Service (“Terms”) govern your access to and use of our website and services, including the air charter brokerage services provided by VantageJets (the “Services”). By using our Services, you agree to these Terms, so please read them carefully.
1. Acceptance of Terms
By accessing and using the VantageJets website (“Site”) or booking our services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you should not use our Services.
2. Services
VantageJets operates as an air charter broker. We are not a direct air carrier or a direct foreign air carrier in operational control of aircraft. All air transportation services advertised or arranged through VantageJets are provided by properly licensed direct air carriers or direct foreign air carriers. VantageJets acts solely as an intermediary between you (the client) and the operator providing the aircraft.
3. User Eligibility
You must be at least 18 years old to use our Services. By agreeing to these Terms, you represent and warrant that you are of legal age and capable of entering into a binding contract.
4. Booking and Payment
4.1 Booking Process
All bookings are subject to aircraft availability and confirmation from the third-party operator. Once a booking is confirmed, you will receive a written confirmation detailing your flight schedule, cost, and any additional services.
4.2 Payment Terms
Full payment must be received prior to flight departure unless otherwise agreed. Failure to make timely payments may result in the cancellation of your booking.
5. Pricing and Fees
All prices are quoted in multiple currencies and are subject to change. Additional fees may apply for services such as catering, ground transportation, airport taxes, or fuel surcharges. You will be informed of any additional charges prior to booking confirmation.
6. Role of VantageJets as a Broker
VantageJets provides air charter brokerage services only. We are not responsible for the operation, safety, or maintenance of any aircraft. All aircraft are operated by independent, third-party operators who are licensed by the appropriate regulatory authorities. By using our Services, you acknowledge that VantageJets has no control over the operation or conduct of the flight.
7. User Conduct
When using our Services, you agree to:
- Provide accurate and complete information during the booking process.
- Comply with all applicable laws, regulations, and the terms and conditions set by the operator.
- Refrain from engaging in any activity that may interfere with the safety of the flight or the operation of the Services.
VantageJets reserves the right to deny service to any user who violates these Terms.
8. Intellectual Property
All content on the VantageJets website, including but not limited to logos, text, graphics, and design, is the property of VantageJets or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works from any content without express written consent.
9. Protection of Personal Information (Data Privacy)
Your privacy is important to us. Please refer to our [Privacy Policy] for information on how we collect, use, and protect your personal information in accordance with applicable data protection laws such as GDPR. By using our services, you agree to the processing of your personal data as outlined in the Privacy Policy.
10. Limitation of Liability
To the maximum extent permitted by law, VantageJets shall not be liable for any direct, indirect, incidental, or consequential damages arising out of or in connection with your use of our Services or the performance of third-party operators. This includes, but is not limited to, flight cancellations, delays, or any damages or losses incurred during the flight. VantageJets is not responsible for any inaccuracies or changes in third-party information regarding flight schedules, prices, or services.
11. Site Management and Uptime
VantageJets reserves the right to manage, suspend, or remove content from the website at any time for maintenance, upgrades, or security reasons. We are not liable for any downtime or interruptions that may occur while performing these tasks. You agree that you will not hold VantageJets liable for any consequences resulting from site outages.
12. Third-Party Links
Our website may contain links to third-party websites or services. VantageJets does not endorse or control these third-party sites and is not responsible for their content, privacy practices, or terms of service. You agree that you access any third-party sites at your own risk.
13. Additional Terms for Specific Services
Certain types of bookings, such as international flights or VIP services, may be subject to additional terms and conditions. You will be informed of any supplemental terms before booking. By using these specific services, you agree to comply with the additional terms applicable to them.
14. Dispute Resolution and Arbitration
Any disputes arising from your use of the Services shall be resolved through binding arbitration rather than in court. You agree to resolve any disputes individually, and not as part of a class action, to minimize legal costs and avoid prolonged litigation.
15. Changes to the Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the Services following the posting of changes constitutes your acceptance of the revised Terms.
16. Contact Us
If you have any questions about these Terms, please email us at contactus@vantagejets.com